Every review below is a verified Google review — written by your Greater Cincinnati and Northern Kentucky neighbors. We didn't write a word of them. We just did the work.
"Richard was very professional and very responsive through texts. His pricing was very fair, he was very transparent about how much the parts would cost and how much his labor would cost. He did good work in a timely manner, and I would gladly recommend him to anyone who needs computer/laptop repairs."
"Could not turn on laptop. Richard was quick with his assessment, very knowledgeable, professional, courteous and kept me up-to-date on repair status, parts ordered & expected parts delivery date. Once parts delivered, he had our laptop repaired and back in my possession the next day. It works!!"
"Richard was amazing! Very professional and responsive. He fixed my son's gaming laptop and even checked on us a few days after we picked it up."
"Richard is the man! He was able to fix an issue with my screen flickering due to a faulty hall sensor — I've been trying to get that fixed for years now! On top of being highly skilled, he's also very timely and highly affordable! Can't recommend more!"
"Richard is extremely good at what he does and an even nicer person. I was panicking about my laptop's GPU fan not spinning anymore, not being able to open my case due to stripped screws, and I had cracked my case. He fixed it all super quickly!"
"Mr Richard is the go-to for laptops and other computer repairs! He was very quick to respond, thorough, and very professional. He explained all the work that was done with my Chromebook and was very patient and kind to answer all my questions. Even after getting my Chromebook back he checked on me to see if everything was to my liking. His turnaround time was very timely!"
"Made my old computer better than new after doing some analysis and then putting in a new hard drive. Work done very quickly and at a great cost."
"Very professional and caring! Had my screen repaired and fixed, and he was willing to work with my schedule! I have my laptop back and it's like new!"
"Richard was able to take and fix and upgrade a laptop that was broken 3 years ago, and provided updates along the process! Friendly, knowledgeable, and professional. Richard's expertise and dedication made the entire experience stress-free."
"I did not want to buy another laptop when mine was on the verge of going to the laptop cemetery! It was crashing, lagging, taking hours to come on. Thanks to Richard, I have a brand new laptop and didn't have to buy a new one from the store. If you need your laptop fixed, running fast, more RAM, call Cincinnati PC Repair. I'M SO HAPPY (especially since I'm a PC gamer)."
"Cincinnati PC Repair saved my Alienware laptop! Great service at a fair price! Would highly recommend them for repairing your computer before giving up on it."
"In a very difficult situation with my laptop & my printer, Richard was able to resolve and restore in the most professional & competent manner in the most economic timeframe. I can recommend Richard & Cincinnati PC Repair with the utmost of quality and efficiency."
"Richard worked hard with me twice to repair security issues at a reasonable cost. I heartily recommend him for his abilities."
"I was sad when a corrupt Windows update killed my gaming computer... Richard brought it back to life so quick it made my head spin — in a good way!!! Plus it cost much less and finished much more quickly than I thought. He's awesome at keeping you informed about the status of your repair as he goes. He's also got a great sense of humor!"
"Brought in my computer because it had been running incredibly slow on startup and crashing frequently. Richard not only worked faster than I expected, but was also very fair and understanding in terms of cost. I got my PC back in ~48 hours and it has since been working smoothly without any issue."
"I had to get my PC fixed at a really critical time during my thesis, and the service I received was excellent. The pricing was very reasonable compared to other services, and the turnaround time was surprisingly quick. What I appreciated most was how open and communicative he was throughout the process — I was always kept updated on what was happening."
"Guy is great at what he does. Didn't hesitate to answer my questions and diagnosed exactly what was wrong with my PC in no time. Gave me a quote to fix it and got it done in a few hours. Didn't overcharge whatsoever and told me exactly what I needed for my PC to be up and running again. 100% recommend."
"Professional, ethical, economical, amiable. My 15-yr-old Dell XP machine runs better than new! Richard Anderson will be my go-to for my computer repairs and upgrades. 2024 update: Restored my laptop remotely. Highly recommended again!"
"Richard was able to diagnose the problem with my gaming PC crashing, and was able to get it up and running again. He was very helpful and professional. Definitely returning to him if I run into any future issues."
"Great communication. Updated and fixed my home computer and made it significantly faster. The price was very fair. Definitely recommend."
"From our first phone call on, dealing with Richard was a refreshing experience. Richard is very knowledgeable and doesn't rush you when you have questions. Great work at very reasonable prices. Honest person and I won't hesitate to contact him again."
"Very knowledgeable on both hardware and software issues alike. The entire process was quick, honest, and at a more than reasonable price. Should I ever need help with my PC again I'll be sure to return."
"Richard was outstanding. He is extremely knowledgeable, friendly, and his service is quick. He is always available after the repair to help in any other way. I very highly recommend him!"
"Amazing! I had a problem with my PC not charging and he was very kind and helpful. So much more helpful than any of the larger chain stores. He saved me time and was very responsive and quick in his reply."
"Richard did an amazing job fixing my PC. It has been a year and it is still performing extremely well. I cannot recommend enough. Excellent communication & service."
"Richard is honest and professional in a world that seeks to take advantage."
"This is our second time using Cincinnati PC Repair. Each time our expectations have been exceeded. Our systems are running smoothly. Richard explains all he has done and remains available to answer any questions. We would not use another company for computer repair."
"Always excellent customer and repair services. I've been a customer for over 10 years."
"Richard was friendly, thorough and knowledgeable. He explained in detail what I needed and what was done to repair my desktop. FANTASTIC!!!!"
"Fixed the issue quickly, excellent communication, and reasonable prices! Highly recommend!"
"Richard was very professional and kind! He addressed all of our issues with our computer. In a very stressful time, Richard was reassuring and encouraging! He did everything he told us he was going to do, and on one of our worst days, he picked up the phone and helped right away!"
"Richard was super helpful and professional. I was in a tight bind because my computer had died leading up to a big event. He turned it around in no time and I was back up and rolling."
"Very thorough and efficient. Impressive knowledge and understanding of issues and problems. I will definitely use him again."
"They came through clutch! Professional and quick turnaround. I would recommend them for your computer repairs."
"Richard was amazing to work with! Super communicative, very easy to understand, and incredibly efficient throughout the whole process. He went way beyond what I asked for, kept me updated every step of the way, and made sure everything was exactly how I wanted. Highly recommend him if you're looking for someone reliable and skilled to build your PC. (PC spec: 4090 GPU, i9-14900, 64GB RAM)"
"When I stupidly fried my motherboard, I found Richard online and he squeezed me in that day. Not only did he fix my PC up better than ever, he cleaned it up and was communicative through the whole process. Before I knew it I had my beloved PC back home and playing games. 10/10 would recommend to anyone."
"I had Cincinnati PC Repair do a rebuild on my current PC, moving the parts from one case to another. I sent a message asking if the service could be performed, and I was given a call back within 10 minutes — after hours. Communication stayed great while the service was being performed, with Richard showing me progress as it came along. I'd recommend Cincinnati PC Repair to any of my friends."
"I built a PC from components but it wouldn't start when assembled. He quickly identified the faulty hardware and resolved the issue. He even did some other cleanup for me. He communicated throughout the process and I never felt like I was being upsold. Highly recommend."
"I found Mr. Richard online after my gaming PC was turning off on itself after moving from another state. I called in the morning and that same day he received me. He explained clearly every step of his thought process, did his research and recommended satisfactory replacement parts. My PC is now running like new. I just moved to the city, and will definitely keep Mr. Richard's number."
"Richard did a great job fixing and optimizing my PC. I'm not great at the hardware side of things and ran into issues building a new PC — he fixed my mess of wiring quickly and efficiently, and optimized my memory usage and drivers. Super professional guy, and probably the best pricing you're going to find anywhere."
"Very knowledgeable and very reasonable prices. Would absolutely work with him again. Only thing I regret is not having more stars than 5 to give him!"
"Very helpful in providing information in every step of problem diagnostics and saved thousands of hours of work in emergency data retrieval — will definitely use again."
"I needed all personal information cleaned off my iMac before giving it to my son. I called Richard and made arrangements to drop it off the same day. They completed the work early the next day and the price was good for the work completed. I'm planning to use Cincinnati PC Repair for any future work."
"Richard came to my business to help with my PC that was running out of storage. He troubleshot via a phone call the day before, ordered the part needed, and came the next day to install it. Everything is working great now... so fast!! Plus, he's a delightful person to talk to."
"Richard at Cincinnati PC Repair is my angel on earth. I take things to him like laptops that have been dropped off the roof of a car or had ice cream spilled into the charging port, and he comes up with repairs and ideas and replacements. We have not found a problem that has stumped him yet, and will continue to seek his advice for all of our business and personal computer needs."
Book a 15-minute drop-off online — same-day slots often available.